PRIVACY POLICY
(pursuant to Legislative Decree 196/03 and Regulation (EU) 2016/679)
"OWNER", RESPONSIBLE AND IN CHARGE OF THE TREATMENT
With regard to Privacy, the consultation of this site by the user involves the assumption of information of the nature of personal data. For these purposes, the Data Controller of the personal data you have provided is the Tenrock Social Cooperative in the person of the legal representative with registered office in Contrada Marmorelle 53 in Brindisi 72100 (BR) and operational headquarters in the same. Within the Company itself, the personal data collected are processed by employees who operate as "Officers", following the relative specific instructions and indications given to them.
Place of data processing
The treatments connected to the web services of the www.tenrock.it site take place at the company headquarters in Brindisi, of the Data Controller and are only handled by technical staff of the Office in charge of processing, or by any persons in charge of occasional maintenance operations. . No data deriving from the web service is communicated or disseminated (Article 90 GDPR). The personal data provided by users who submit requests to send information material are used only to perform the service or provision requested and are disclosed to third parties only if this is necessary for this purpose (Article 3 of the GDPR).
Privacy Policy for site visitors
This Privacy Policy is intended to describe the management methods of this site, with reference to the processing of the personal data of users / visitors who consult it. This is an information that is also provided pursuant to art. 13 of Legislative Decree 196/03 - Code regarding the protection of personal data - to those who connect to the company website of TenRock Società Cooperativa Sociale and use the related web services starting from the address [https: // www .tenrock.it]. The site [https://www.tenrock.it] is owned and managed by SCS Tenrock which guarantees compliance with the legislation on the protection of personal data (Legislative Decree 196/03).
What is meant by personal data and processing of personal data
Any operation or set of operations, carried out even without the aid of electronic tools, concerning the collection, registration, organization, storage, consultation, processing, modification, selection, processing of personal data constitutes the processing of personal data. '' extraction, comparison, use, interconnection, blocking, communication, dissemination, cancellation and destruction of data, even if not registered in a database.
Type of data processed and purpose of the processing
1) Navigation data The computer systems and software procedures used to operate this site acquire, during normal operation, some personal data which are then implicitly transmitted in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. All our activities are governed by strict ethical principles and we are committed to protecting the privacy of all visitors to our website. For this reason, the way in which we collect and store data is closely linked to the way we use our website and related services.
2) Data provided voluntarily by users / visitors If users / visitors, connecting to this site, send their personal data to access certain services, or to make requests via e-mail, this involves the acquisition by TENROCK SCS of the address of the sender and / or any other personal data that will be processed exclusively to respond to the request. The personal data provided by users / visitors will be disclosed to third parties only if the communication is necessary to comply with the requests of the users / visitors themselves.
3) Cookies Various technologies can be used on our website to improve it and make it easier to use, effective and safe. These technologies allow us, or third parties who work for us, to automatically detect data. Examples of such technological solutions are cookies. Cookies are not used to transmit information of a personal nature, nor are so-called persistent cookies of any kind used, or systems for tracing users. The use of so-called session cookies (which are not stored permanently on the user's computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow the safe and efficient exploration of the site. The so-called session cookies used on this site avoid the use of other IT techniques that are potentially prejudicial to the confidentiality of users' browsing and do not allow the acquisition of personal identification data of the user.
Data provided by you
In addition to the automatically collected data, we also process the data you provide. Below is an example but not exhaustive list: your contact details, including company name and VAT number or for natural persons name and surname and tax code, address (to be indicated in the invoice and contact details for the shipment of the goods), address e-mail and fax, website and date of birth, your telephone number or mobile number for natural persons, if there is a need to ask you questions or for any requests for information regarding your order; other information necessary to fulfill your order: for example information on the products you have ordered, information on your bank account, iban and swift; if you have contacted customer service, related information and history of these contacts. All these data have in common that they have been provided by you. This information will be used for the purposes described in this Notice. You have the right to rectify your personal data at any time or to prevent their processing. (see Section Rights of the interested party).
How the collected data are used: purpose
We will use your personal data for purposes related to your purchases: for example, to communicate the status of your purchases or deliveries. We may use your data to verify your creditworthiness using third party information. If you have provided us with your personal data, for example on the occasion of a promotional initiative, an event, we may send you e-mails or other messages relevant to the service you have requested. If you have contacted the customer service, we will use your personal data (including the history of your contacts and calls) in order to facilitate the processing of your requests and provide you with the best possible service. If you have disclosed your personal data when selling a product, we will inform you about similar products and services. Eventually we will contact you after the sale of a product or service to find out what you think. If a sales transaction is interrupted, we will send you an email to notify you. You can cancel at any time, free of charge and with immediate effect, from the list of recipients of these communications: just send an e-mail (see Section Rights of the interested party).
Subject to your explicit consent, we may contact you via the contact details provided by you (by post, email, SMS, telephone or other electronic means) for marketing, advertising and surveys on behalf of Tenrock SCS. for example, information about products, e-commerce activities, special offers, promotional initiatives, or about Tenrock SCS store openings in your area and their activities, as well as about sporting events. In order to be able to communicate information of interest to you, data on your interaction with Tenrock SCS will be analyzed and used, combined (for example your purchases in Tenrock physical stores, your participation in loyalty programs, your ratings and reviews of products, the history of your customer service contacts, what you have clicked / opened from the newsletter, the types of newsletters you have requested to receive, your participation in promotions or events. contact to third parties for marketing, advertising and opinion polling purposes. In the Rights Section of the interested party you can read information about your rights, for example on how to withdraw your consent or how to correct your personal data. Personal data will be processed for the following purposes:
1. functional to the fulfillment of legal obligations, regulations or required by community legislation;
2. execution of the contract or to fulfill, before the execution of the contract, your specific requests in relation to the marketing and import / export of sporting goods
3. management of customers and any purchase orders and related administrative activities, with related processing, in compliance with current legislation on the subject, invoicing and shipping.
4. preparation of measures aimed at protecting against credit risk, including activities aimed at identifying the economic reliability / solvency of the Customer, before or during the contractual relationship. Tenrock will be able to verify that the bank / postal information provided is correct.
5. relating to the carrying out of activities aimed at developing market studies and research, carrying out direct sales activities, including by telephone, for sending commercial information, as well as for sending advertising / information material, carried out with "traditional" methods (by way of example, paper mail and / or call with operator) or through "automated" contact systems (by way of example SMS and / or MMS, telephone calls, e-mails, faxes) pursuant to art . 130, c. 1 and 2, Privacy Code and Regulation (EU) 2016/679. The interested party may at any time oppose the processing by sending a request to the dedicated mailbox referred to in the email: tenrocktubo@gmail.com.
6. relating to the performance, by third parties, commercial partners, to whom Tenrock may communicate / transfer the acquired data, for the performance of activities aimed at the elaboration of studies and market research, for the fulfillment of direct sales activities, also by telephone, or product placement, for sending commercial information, including interactive ones, as well as for sending advertising / informative material, carried out using "traditional" methods (by way of example, paper mail and / or call with operator) or by means of "automated" contact systems (by way of example SMS and / or MMS, telephone calls, e-mails, faxes) pursuant to art. 130, c. 1 and 2, Privacy Code "and of the regulation (EU) 2016/679;
7. relating to the carrying out of activities aimed at developing market studies and research, carrying out direct sales activities, including by telephone, for sending commercial information, as well as for sending advertising / informative material, carried out with "traditional" methods (by way of example, paper mail and / or call with operator) or through "automated" contact systems (by way of example SMS and / or MMS, telephone calls, e-mails, faxes) pursuant to art . 130, c. 1 and 2, Privacy Code and Regulation (EU) 2016/679. The interested party may at any time oppose the processing by sending a request to the dedicated mailbox referred to in the email: tenrocktubo@gmail.com.
8. Relating to the performance, by third parties, of commercial partners, to whom Tenrock may communicate / transfer the acquired data, for the performance of activities aimed at the elaboration of studies and market research, for the fulfillment of direct sales activities, also by telephone, or product placement, for sending commercial information, including interactive ones, as well as for sending advertising / informative material, carried out using "traditional" methods (by way of example, paper mail and / or call with operator) or by means of "automated" contact systems (by way of example SMS and / or MMS, telephone calls, e-mails, faxes) pursuant to art. 130, c. 1 and 2, Privacy Code "and of the regulation (EU) 2016/679; 9. Management of litigation (breach of contract, warnings, transactions, credit recovery, arbitration, legal disputes)
Processing of personal data: mandatory consent and optional consent
The processing of personal data is usually only allowed with the consent of the interested parties, which must be free, informed, expressed in a specific form and documented in writing. The interested party is free to provide the personal data requested from time to time; their failure, partial or incorrect conferment could make it impossible to provide the requested services (Article 7 of the GDPR). The acquisition of consent to the processing of personal data is necessary for all the treatments indicated above connected and / or necessary to fulfill legal obligations, to community legislation, to perform obligations deriving from a contract to which the interested party is a party or to fulfill, before the conclusion of the contract, specific requests of the latter (purposes: points 1-2-3-4-7). The consent to the processing of personal data for the purposes referred to in points 5-6 is optional and may be revoked at any time according to the methods described in the "Rights of the interested party" of this information. Any refusal by the interested party to answer for points 5 and 6 will make it impossible for us to send advertising material and carry out promotional activities. At any time you can revoke your consent to the receipt of commercial communications previously issued, both from Tenrock and from third-party companies, in the following ways: By sending a request to tenrocktubo@gmail.com
Methods of processing and conservation
Personal data are processed with paper, IT, telematic and automated tools including profiling (Article 22 of the GDPR); Profiling can take place using individual or identification data (eg personal data), or aggregate data deriving from individual personal data. All in compliance with the guarantees of confidentiality and security measures provided for by current legislation, with logic strictly related to the purposes of the processing. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. The data retention period is linked to the purpose of the processing in progress. Tenrock will not retain personal information any longer than is necessary to fulfill the purposes for which such information was processed, including the security of our processing procedure in accordance with regulatory and legal obligations (e.g. auditing, accounting and terms of legal retention), the management of disputes and for the determination, practice or defense of legal rights in those countries where we conduct business.
Disclosure of information
One of our fundamental principles is our commitment to treat your data with caution and confidentiality. We will never sell your data to third parties. Your data may be disclosed to third parties only in the event that the law requires it and under the condition that it is permitted by the laws in force. We may use service providers and data processors who work on behalf of Tenrock. They are operators that provide hosting and maintenance services, analysis services, e-mail messaging services, delivery services, payment management, credit check, address verification, etc. These third parties are allowed access to those personal data they need for the purposes of their specific services. Service providers and data processors have a contractual obligation to treat such information in the most strictly confidential manner. The contract prohibits them from using the data for purposes other than those stipulated in the contract. Tenrock has taken steps to ensure that our service providers and processors working for Legea protect the confidentiality of your data.
CATEGORIES OF SUBJECTS WHO COULD BECOME KNOWLEDGE OF THE USER'S DATA
In addition to the employees of Tenrock SCS, some processing of the user's personal data may also be processed by third parties, including the companies to which Tenrock SCS entrusts or could entrust certain activities functional to the consultation of the site. These subjects will operate as independent Data Controllers or as Data Processors. In the latter case, the Data Controller will give the Managers adequate operating instructions with particular reference to the adoption of the minimum security measures, in order to guarantee the confidentiality, integrity and security of the data. The user's data may also be disclosed to the judicial, administrative or other public entity entitled to request them, in the cases provided for by law. For the pursuit of the aforementioned purposes, Tenrock SCS may communicate and have the personal data of the interested party processed, in Italy and abroad, including countries outside the European Union, to third parties with whom it has relations: the latter will provide them only with the information necessary to perform the services requested by taking all measures to protect your personal data (Article 44 of the GDPR). Personal data may also be known by employees, self-employed, project-based, occasional, consultants, temporary workers, collaborators of Tenrock SCS who have been specifically appointed / designated as Data Processors or Trustees. Accounting and billing staff; those involved in the marketing of goods / services; agents and representatives; The above data may be transferred and communicated to the category of subjects indicated below: companies operating in the transport sector, our suppliers of sporting goods, our affiliates, our sponsors, the Italian Post Office and other mail delivery companies, banks and institutes. credit companies, debt collection companies, law firms, insurance companies, professional firms and / or companies and / or associations of companies and entrepreneurs that provide us with certain accounting and / or tax services, social security institutions, etc;
Rights of interested parties
Tenrock reminds the interested party that, pursuant to art. 7 of the Privacy Code, Legislative Decree 196/03 and regulation 2016/679, it is possible, at any time, to obtain confirmation of the existence or otherwise of the data and to know its content and origin as well as the logic on which bases the processing, verify its accuracy or request its integration or updating, or rectification. Pursuant to the same article, the interested party has the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. For treatments related to direct marketing (in "traditional" and "automated" form) it will always be possible to revoke the consent and exercise the right to object. The opposition, in the absence of any indication to the contrary, will refer to both traditional and automated communications. In order to exercise the above rights, a request must be sent to the dedicated mailbox tenrocktubo@gmail.com
Your rights
If you provide us with your personal data via our websites or other channels, this is done absolutely voluntarily. If you choose not to provide the requested information, you may miss several opportunities available to customers. There are cases in which only those who have sent us the necessary personal data can order products, use certain services and take advantage of activities and offers available on our website. Given the importance of transparency and fairness to us, we offer various options, appropriate to the circumstances, to help you maintain control of your data. These options may include viewing and editing your data online. There may also be the possibility to unsubscribe or to receive information on the data we have stored by writing to the email: tenrocktubo@gmail.com
Right to ask for information
You have the right to receive information at any time on the personal data stored concerning you, on their origin and on the recipients, as well as on the purposes for which they were stored. Information on stored personal data can be obtained by contacting us at the email address: tenrocktubo@gmail.com. The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating ( art.7 of Legislative Decree 196/03 and regulation 2016/679).
Right of rectification
You have the right to rectify, integrate, update, delete your personal data stored or to have their storage blocked. We will notify you within four weeks of receiving your request whether, and if so, to what extent we will comply with your request. If, for some reason, we are not able to satisfy your request, we will inform you of the reasons (Article 7 of Legislative Decree 196/03 and Article 12 and 16 of the GDPR).
Right to object and cancel your registration
Pursuant to the same article, one has the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing (Article 21 GDPR). The e-mails sent by Legea that contain, for example, a newsletter or marketing messages, offer the possibility to stop receiving such e-mails (unsubscribe). If you no longer want to receive our e-mails, just send an e-mail to “unsubscribe” and we will immediately stop sending you e-mails. If you no longer wish to receive promotional information and sales offers in general, not even by ordinary mail, e-mail, SMS, telephone or other electronic means, or if you wish to withdraw your consent, you can also do so, at any time, by writing to Tenrock SCS Contrada Marmorelle n.53 indicating as reference: “data protection”, or by sending an e-mail to tenrocktubo@gmail.com. In case of doubt about your identity, you may be asked for an identification document (e.g. a photocopy of your identification document) (Article 17 of the GDPR)
Information security and data integrity
We have adopted appropriate technical and organizational measures to protect personal data from accidental or unlawful events that cause its destruction, loss, alteration, and from unauthorized use, disclosure or access, especially where the processing involves the transmission of data through a network and against any other form of illicit treatment and abuse.
Protection of the personal data of minors
Protecting the personal data of minors is of the utmost importance. Tenrock is aware of its obligation to protect the privacy of minors, and refuses to collect data from children under the age of 16. We encourage parents and other guardians to surf the Internet and send e-mails with their children and to use the Internet responsibly. If a child under the age of 16 tries to provide information relating to his / her data from the beginning, he / she must seek the consent of the parent. The data sent by the minor, or which in any case concern him, detected during his visit (eg through cookies) can be used as described above. If a child under 16 tries to send his / her data via a card / form, this will be rejected, with the communication that such requests from children under 16 years old will not be accepted. For this reason, we ask that parents and other guardians verify and monitor the use of the Internet by minors, for their safety (Article 8 of the GDPR).
How to contact us
The owner of the processing of personal data is: Tenrock SCS based in Contrada Marmorelle n.53 SS 16 Adriatica Brindisi 72100 (BR) - tel 366.2185406 - email: tenrocktubo@gmail.com It is possible to know an updated version of this document and the updated list of data processors, by contacting the owner directly.
Changes to this information
Tenrock is committed to embracing the fundamental principles of data protection and regards the protection of personal data as a natural duty. We therefore frequently review our data protection policies to ensure that they are error free, clearly visible on our website and include all necessary information, and to verify that they are strictly observed, and compliant with the principles of the legislation on this matter. This information on the protection of personal data may undergo changes over time in order to keep it up to date with the evolution and new opportunities of the Internet and to ensure its compliance with current legislation. Without your explicit consent we will never apply provisions restricting the rights that are recognized to you in this statement. Relevant changes to this information will be announced on our website at the same time as the publication of the updated version of the information on the protection of personal data.